For promo agencies and publicists
You send on behalf of other people, and what you actually sell is the report at the end. This gives you a separate sender identity per client and a per-recipient result you can hand over without editing.
Name and profile links are set per sender profile, and you choose the profile when you build the campaign. The recipient sees the artist; replies and results come back into the one account you manage.
Plays, downloads, ratings and written feedback per recipient — the campaign as a single page you can forward to the client without rewriting it into a deck.
Imported contacts belong to your account, never enter our shared pool, and are never visible to another sender. Each client’s list stays its own list.
A pool of 5,900+ curators and 2,400+ label inboxes for the campaigns where your own contacts are not enough. The Promo pool comes with a paid plan, from Starter at $14.99 a month. The Promo pool works with Audio Promo — an unreleased track a DJ can play first.
A follow-up wave goes only to the people who never opened the first email — same track, no duplicates, and it appears in the report as its own wave rather than muddying the first one.
A line from a DJ people know, turned into a share card in the client’s colours — square or story-size, one click, while the promo is still warm.
Where to start
5 sender profiles and 10,000 recipients a month on Agency is the working shape for a small agency. If you are running more identities than that, tell us what you need before you buy — we would rather size it with you.
Clients do not have logins into your account, so they see nothing at all except the report you send them. Lists, campaigns and results are separated per sender profile inside your account.
It depends on the plan and the number is on the pricing page — Agency includes 5. Ask us if you need more than the top plan allows.
No. Contacts you import are private to your account and cannot be added to the shared pool at all — that restriction is in the code, not just in this sentence. You can export them back at any time.
The page carries the artist’s name, artwork and links, and paid plans can hide the “Sent with NeedlePool” line. Full white-labelling on your own domain is not shipped — ask and we will tell you where it stands.
Nothing disappears. The account drops to Free at the end of the paid period and the reports, contacts and feedback stay where they are.